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For People With Disabilities

Representative Payee Services

Helping people manage their monthly benefits to ensure stability.
Helping people manage their monthly benefits to ensure stability.

About the Program

Our Representative Payee Services program assists our clients by managing their monthly benefits, including Social Security benefits and Veterans benefits. We ensure all their major bills are paid, including rent, utilities, phone, insurance, and cable. We also distribute weekly checks from their own accounts to clients to ensure they have money throughout the month. We work with community partners including case managers and mental health counselors to ensure clients’ are being met.

Our Clients

We provide financial support services to people who receive both disability and need based Social Security payments on a monthly basis. We also support dependents who are receiving their parent’s benefits and Veterans after we are contacted to become the fiduciary agent for their benefits.Our program protects vulnerable adults from being financially exploited and provides some stability. The program is not a voluntary program and the need has to be established by social security and/or a medical professional.

What Makes Us Different

The Representative Payee Program provides funds management for people who receive federal benefits, such as Social Security and Veterans disability payments, and need assistance with managing their finances.
Our team sets up a budget with the client and works with the Social Security Administration and the Veterans Administration to advocate for our clients. Through careful management, we ensure that their bills are paid and that they have sufficient funds to support themselves.

Our Impact

In 2020:

1,156 people with disabilities, including veterans, avoided institutionalization and were stabilized in the community through The Up Center’s bill paying services

Contact Us

Location:

  • 1805 Airline Blvd, Portsmouth, VA 23707 (SSA)
  • 222 W 19th St, Norfolk, VA 23505 (Veterans)

Phone: (757) 337-3286 for SSA / (757) 965-8635 for Veterans

Email: reppayvm@theupcenter.org

How You Can Help

Volunteer or intern with us by clicking here volunteer@theupcenter.org.